Business

BPO in Bacolod City is a thriving industry with plenty of companies offering all sorts of customer service roles. But, that can actually make it harder to identify the most interesting job opportunities in Bacolod. With so many seemingly identical types of BPO work, how can you tell which customer experience company is the best fit for you?Nowadays, the BPO industry is starting to value job satisfaction, career growth, and overall happiness more. People want well-being, a positive work environment, things that can ensure a good employee experience. It isn’t always just about the salary and one-time bonuses anymore. People want a customer service representative career that flourishes because of supportive colleagues, understanding leaders, and a workplace culture that values people....

GCash Chief Legal Officer Maricor Alvarez-Adriano, GXI Chief Legal Officer Gilbert Escoto, Oscar "Renren" Reyes - G-Xchange Inc (GXI) President and CEO, NBI Director Medardo de Lemos and NBI Deputy Director for Operations Jose Justo Yap (l-r) at the signing ceremony.*The National Bureau of Investigation (NBI) and GCash, the country’s number one finance super app, have signed a memorandum of agreement to further strengthen their collaboration to go after perpetrators of online fraud, scams, and other cybercrimes.Under the partnership, GCash will assist NBI in preventing, detecting, investigating, and prosecuting cyber crimes that involve the use of the GCash mobile app or the transfer or receipt of proceeds from any crime or unlawful activity, a press release the firm said.This ...

Homegrown star turned global pop icon Sandara Park finds her way back to the Philippines to partner with the country’s leading low-calorie beer, San Mig Light. Sandara reveals that the collaboration could not have come at a better time and reveals that it feels like “finally meeting my long-lost family.”“I’m really grateful to have such wonderful experience. It’s like being embraced by lightness and fun, just like the brand and just like me,” Sandara shares.Sandara’s career started in the Philippines when she appeared in the pilot season of the reality-based talent search Star Circle Quest where she finished as a runner up in the competition. She rose to fame soon after, starring in multiple box-office movies and producing a platinum selling album.In 2007, Sandara moved back to...

Teleperformance’s HR Diversity and Inclusion member Aileen Gay Sibal interprets for the executive leaders and the audience at the MOA signing event with Benilde Deaf School. *Marking a groundbreaking step towards deaf inclusion in the workplace, Teleperformance (TP) in the Philippines and the De La Salle-College of Saint Benilde have formalized a partnership through a Memorandum of Agreement (MOA) signing, recently.The partnership with the Benilde Deaf School (BDS) marks a pivotal moment in the journey of the first and largest Great Place to Work company towards advancing the organization’s diversity, inclusion, and equity (DE&I) policies, a press release from Teleperformance said Thursday, January 4.The MOA includes a comprehensive program to train Deaf interns and equip t...

Continuing their shared mission to advance the role of women in the tech industry, GCash, the number one finance app in the Philippines, and For The Women Foundation (FTW), recently celebrated the graduation of 31 Filipina scholars who are now equipped to make their mark in fintech.These women from diverse backgrounds recently completed a 14-week Data Science Scholarship Program, allowing them to help shape a more inclusive digital economy, a press release from GCash said.After weeks of stringent and extensive mentorship training programs, these women now bring with them comprehensive knowledge and skills in data science and technology, which will help them pursue a career in the tech industry, it said.As the country’s pioneer in inclusive and open finance, GCash undertook this...

Bernie Llamzon, President of Gogoro Philippines; Horace Luke, Gogoro Founder and CEO; Ernest Cu, Globe Group President and CEO; and Cezar Consing, President and CEO of Ayala Corporation, open the Gogoro Experience Center in Makati City, the first outside Taiwan.*The year 2023 was a time of greater expansion for the Globe Group, as it continued to deliver life-enabling innovations that solve daily pain points of Filipinos.From its network optimization and data center business to its debut in climate tech and fintech expansion overseas, the Globe Group cast an even wider net across industries this year, with unstoppable momentum going into the new year. a press release said.“Despite the challenges we faced, 2023 was another banner year for Globe, as we continued to cement our sta...

Affirming its strategic shift from telco to techco, Globe logged unprecedented growth in its non-telco revenues by the end of 2023, reaching an all-time high of PHP4.1 billion for the first three quarters of 2023. This remarkable 44 percent year-on-year growth, up from PHP2.8 billion versus the same period in 2022, signifies Globe's diversification into various digital solutions and sectors is starting to bear fruit, a press release from the firm said. Globe's non-telco revenues now account for 3.4 percent of its total gross service revenues, marking a significant milestone in the company's history. This is attributed to the impressive performance of its subsidiaries and affiliates particularly ECPay and Asticom, followed by notable contributions from AdSpark and Yondu. Further bolsteri...

Salon owner Lee Mikuriya Genolos (1st from right) leads the ribbon-cutting for the opening of Rubels Head Spa in Bacolod City, with her mother, Macaria Genolos (center), and friend Tess Vecera.A new haven for salon treatment and spa pampering has opened in Bacolod City.Rubels Head Spa owned by Lee Mikuriya Genolos, a Bacoleña based in Los Angeles in the United States, offers a relaxing, refreshing, and rejuvenating spa and salon experience.Rubels Head Spa therapists are well-trained to serve clients needing a rejuvenating spa and salon pampering.*Its signature service are head spas which begin with examination of a customer’s scalp with a digital microscope for possible dandruff, alopecia, psoriasis, seborrhea dermatitis, or lice.The customers are able to see the condit...