Teleperformance, the global leader in outsourced customer and citizen experience management and related digital services, recently announced the annual results of its sustainability initiative to support children’s education.
Through various partnerships Teleperformance, which has a branch in Bacolod, has supported around 10,000 young people to become future business services professionals.
The company has partnered with universities, student organizations, government and industry institutions to help develop and hone the talents of young people, a press release from Teleperformance said.
In Negros Occidental, Teleperformance has partnered with the Negros Occidental Language Information Technology Center, where graduates of NOLITC and its associated institutions are given priority in job applications, screening, and recruitment processing.
Teleperformance has also partnered with the Department of Information and Communications Technology and industry organizations in the Philippines to promote talent development in the countryside by providing training opportunities for locals.
Teleperformance CEO Francisco Lara said that the company’s mission is to provide development support and career opportunities to those with potential, regardless of their status, gender, or orientation.
To aid victims of child labor, Teleperformance donated to Project Angel Tree, a Department of Labor and Employment program under its Child Labor Prevention and Elimination Program. The company provided shoes, clothes, bags, and office supplies.
Teleperformance has also partnered with Life Project for 4 Youth (LP4Y), a non-profit organization dedicated to the professional and social integration of young adults living in extreme poverty and exclusion. The company’s employees participate in volunteer opportunities to help youth participants at LP4Y centers, including mentorship programs and contact center skills training. Teleperformance has also donated P5 million to sponsor 75 young people who will undergo the six-month LP4Y program of professional integration and character formation.
To help Filipinos looking to upskill to increase their job market competitiveness, Teleperformance launched the English Communication Webinar Series, which were live virtual sessions about various English and grammar topics. The sessions were taught by Teleperformance communication experts and were open to both their employees and the general public.
To join the free webinar, interested individuals may visit https://mytp.link/ECWS to register.
Teleperformance also formed the TP Launchpad, the company’s university relations program that helps build students’ capabilities and prepares them for future careers through mentorships and seminars, internships, mock interviews, and campus job fairs.
The company also supported conferences that recognize and foster talent development and innovation among the youth. For instance, Teleperformance partnered with the Philippine Marketing Association to stage the StratMark Strategic Marketing Conference for Students and the Agora Youth Awards, which recognizes exemplary students in a marketing case competition.
Teleperformance employees continue to dedicate their time for education causes by participating in Brigada Eskwela, the Department of Education’s annual nationwide volunteer activity. Teleperformance volunteers visit public schools to do school maintenance and repairs in preparation for the opening of classes, the press release said.*