Negros Power has officially started operations at its new, permanent office at The Row in Barangay Bata, Bacolod City.
This move marks a significant step for the company, providing greater accessibility and convenience for consumers, especially those residing in Bacolod, Jonathan Cabrera, the firm’s spokesman, said Monday, March 3.
After operating from Robinsons East in Barangay Villamonte for over six months, Negros Power has relocated to a strategically chosen location on Lacson Street, Barangay Bata.
The new office is designed to accommodate the growing needs of customers and ensure faster, more efficient service, Cabrera said.
“As of today, the new office is fully operational and ready to cater to various customer concerns, including billing inquiries, service applications, payments, and other electricity-related transactions,” he said.
“Our dedicated team is committed to delivering high-quality service and ensuring a seamless experience for all our consumers”, he added.
The new office houses all departments and employees of Negros Power, including the offices of its top officials, Customer Care, Network Development and Operations Group, Corporate Energy Sourcing and Regulatory Affairs, Control Center, and 24/7 Helpline among others.
The office is open from 8 a.m. to 5 p.m. Monday to Saturday, with no noon break, Cabrera said.*