State-run Social Security System (SSS) has launched a facial authentication to allow pensioners to complete the Annual Confirmation of Pensioners (ACOP) requirement without visiting its branches.
In a statement on Wednesday, March 11, SSS said the initiative is part of ongoing efforts to enhance digital services for nearly 4 million pensioners nationwide and abroad, making compliance with the ACOP requirement more convenient while reducing travel burdens amid rising living costs.
SSS President and Chief Executive Officer Robert Joseph De Claro said the system uses biometric liveness checks to verify the identity of pensioners online.
“This makes compliance easier, faster, and more secure, ensuring uninterrupted pension payments,” De Claro said.
The feature is available to pensioners registered in the Philippine Identification System (PhilSys), including retirement pensioners aged 80 and above residing in the country; retirement pensioners living abroad; and survivorship (death) pensioners.
By visiting the SSS homepage at www.sss.gov.ph, pensioners can access a dedicated ACOP icon that seamlessly guides them through the facial scan and biometric verification process using any camera-enabled device, through the Philippine Statistics Authority’s national ID eVerify system.
“The verification process takes less than a minute and immediately updates SSS records while confirming that a live person is present, preventing fraudulent activity,” De Claro said.
Pensioners without compatible devices may seek assistance at SSS branches through E-Centers.
SSS said traditional options, including in-person visits or scheduled video appointments, remain available.*
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