
Teleperformance upskills people for workplace of the future
Teleperformance Philippines recently launched a new learning platform to hone the talent and knowledge of its professional teams who are helping to drive the digital transformation journeys for both domestic and global clients.The Teleperformance Automation Academy is an expert-facilitated mentorship program for learning, incubating, developing, and deploying Robotic Process Automation (RPA) solutions.These RPA solutions are software bots that automate repetitive, high-volume tasks by using a combination of automation, computer vision, and machine learning.The academy’s participants are people recognized and nominated by their line leaders for their experience in project management and client-program relations. These can include account team leaders, project managers, and membe...